Emergency Services
Ambulance Service
Ambulance ServiceFire Service
Fire ServicePolice
PolicePolice Neighbourhood Team (Chantry & Thakeham)
Police Neighbourhood Team (Chantry & Thakeham)Horsham Police Station Hurst Road Horsham West Sussex RH12 2DJ
24hour Automated External Defibrillator (AED) – If you require urgent medical assistance, call 999 now. They will advise you.
24hour Automated External Defibrillator (AED) – If you require urgent medical assistance, call 999 now. They will advise you.There are several publicly accessible in and around StorringtonEmergency Helplines (NHS)
Emergency Helplines (NHS)NSPCC Child Protection Helpline – 10am to 4pm Monday to Friday
NSPCC Child Protection Helpline – 10am to 4pm Monday to FridayContact us if you have any concerns about a child or young person’s safety or wellbeing, report online or by email at any timeOut of Hours Medicines
Out of Hours MedicinesNHS ChoicesSamaritans
SamaritansIf something’s troubling you, get in touch:Notes
People talk to us anytime they like, in their own way, and off the record – about whatever’s getting to them.
You don’t have to be suicidal.
You are welcome to visit us and talk to a Samaritan volunteer face-to-face. You don’t need to make an appointment, and you will be able to speak to us in a private, safe, and non-threatening environment. We will give you the time and space to talk through your problems in complete confidence.
Usual hours open to receive callers at the door: 9:00am – 9:00pm daily.
We do occasionally close during these times. You can always phone first to check.
Nearest branch (9.00am to 9.00pm daily): 2 Lennox Road Worthing West Sussex BN11 1DA
St. Richards Hospital (NHS)
St. Richards Hospital (NHS)Notes
St Richard’s in Chichester provides a full range of general acute hospital services including A&E, maternity, outpatients, day surgery and intensive care.
Spitalfield Lane Chichester West Sussex PO19 6SE
Sussex Mental Health Line
Sussex Mental Health LineA 24/7 telephone service offering listening support, advice, information and signposting to anyone experiencing difficulties with their mental health.Notes
The Sussex Mental Healthline is a telephone service offering support and information to anyone experiencing mental health problems including stress, anxiety and depression. The service is also available to carers and healthcare professionals. You do not need an appointment.
Worthing Hospital (NHS)
Worthing Hospital (NHS)Notes
Worthing Hospital provides a full range of general acute hospital services including A&E, maternity, outpatients, day surgery and intensive care. It is also home to the West Sussex Breast Screening service.
Lyndhurst Road Worthing West Sussex BN11 2DH
Electricity emergency
Electricity emergencyGas emergency: call 0800 111 999
Gas emergency: call 0800 111 999If you think you have a gas leak, call the National Gas Emergencies number immediatelyPriority Services Register (OFGEM)
Priority Services Register (OFGEM)The Priority Services Register is a free support service to help people in vulnerable situations.Notes
The Priority Services Register is a free support service to help people in vulnerable situations. Energy suppliers and network operators offer it. Each keeps their own register, although some share with each other.
We recommend that people who may be vulnerable or at risk during severe weather should be on a Priority Services Register. Parts of the UK have recently had severe weather – our turn may be coming! Friends and relatives can assist those who may be in need of a bit of help to register, such as the elderly or people with serious medical conditions, or those who may not have Internet access and therefore may not have received this message. Each operator can be contacted online or by phone. Please act now, don’t wait!
Power cuts don’t happen very often but if the electricity or water supply network is damaged or develops a fault, engineers work around the clock 24/7 to restore supplies as quickly as is safely possible. Being on a Priority Services Register will ensure that extra support will be received if the customer experiences an outage. Support is likely to include:
- A priority number that you can call 24 hours a day
- Text and voice message alerts, letting you know when they are aware of a large power cut in your area or should your water supply be interrupted
- Tailored support if needed such as home visits, hot meals, advice and keeping your friends and relatives updated
- Where possible they will send you text and voice messages when severe weather is expected, to help you prepare
- In certain scenarios they may also offer a free hotel overnight and transport to the hotel
- For complex power cuts, community welfare teams provide on-site support which includes hot drinks, hot meals, a Wi-Fi connection and charge points.
OFGEM has a summary at https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-extra-help-priority-services-register, and this includes help in finding the suppliers in your area. As various energy suppliers and network operators are active in Sussex, the following are the ones who cover most of the county, but there are some others. If you try to register with the wrong operator they will usually steer you in the right direction.
Electricity
UK Power Networks – most of the SE of England https://www.ukpowernetworks.co.uk/power-cut/priority-services/about-the-priority-services-register
SSEN – parts of the West of Sussex https://www.ssen.co.uk/PriorityServices/
Water
Southern Water https://www.southernwater.co.uk/help-advice/join-our-priority-services-register
South East Water https://www.southeastwater.co.uk/get-help/help-for-priority-customers
Water emergency
Water emergency24hour Automated External Defibrillator (AED) – get to know the nearest publicly accessible ones.
24hour Automated External Defibrillator (AED) – get to know the nearest publicly accessible ones.If you require urgent medical assistance, call 999 first – they will advise you.Action Fraud
Action FraudReport fraud & cyber crimeCIFAS (Credit Industry Fraud Avoidance System)
CIFAS (Credit Industry Fraud Avoidance System)The UK’s leading not-for-profit fraud prevention serviceCyberAware
CyberAwareThe government’s latest advice on how to stay secure onlineGet Safe Online
Get Safe OnlineUK’s leading source of unbiased, factual and easy-to-understand information on online safetyNeighbourhood Wardens
Neighbourhood Wardens Contact: Chris Poore & Alison PageNeighbourhood Watch
Neighbourhood WatchOur Village – Storrington
Our Village – Storringtonsafe havens in Storrington shops Contact: Neighbourhood WardensPolice Neighbourhood Team (Chantry & Thakeham)
Police Neighbourhood Team (Chantry & Thakeham)Horsham Police Station Hurst Road Horsham West Sussex RH12 2DJ
Preparing for emergencies
Preparing for emergenciesPriority Services Register (OFGEM)
Priority Services Register (OFGEM)The Priority Services Register is a free support service to help people in vulnerable situations.Notes
The Priority Services Register is a free support service to help people in vulnerable situations. Energy suppliers and network operators offer it. Each keeps their own register, although some share with each other.
We recommend that people who may be vulnerable or at risk during severe weather should be on a Priority Services Register. Parts of the UK have recently had severe weather – our turn may be coming! Friends and relatives can assist those who may be in need of a bit of help to register, such as the elderly or people with serious medical conditions, or those who may not have Internet access and therefore may not have received this message. Each operator can be contacted online or by phone. Please act now, don’t wait!
Power cuts don’t happen very often but if the electricity or water supply network is damaged or develops a fault, engineers work around the clock 24/7 to restore supplies as quickly as is safely possible. Being on a Priority Services Register will ensure that extra support will be received if the customer experiences an outage. Support is likely to include:
- A priority number that you can call 24 hours a day
- Text and voice message alerts, letting you know when they are aware of a large power cut in your area or should your water supply be interrupted
- Tailored support if needed such as home visits, hot meals, advice and keeping your friends and relatives updated
- Where possible they will send you text and voice messages when severe weather is expected, to help you prepare
- In certain scenarios they may also offer a free hotel overnight and transport to the hotel
- For complex power cuts, community welfare teams provide on-site support which includes hot drinks, hot meals, a Wi-Fi connection and charge points.
OFGEM has a summary at https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-extra-help-priority-services-register, and this includes help in finding the suppliers in your area. As various energy suppliers and network operators are active in Sussex, the following are the ones who cover most of the county, but there are some others. If you try to register with the wrong operator they will usually steer you in the right direction.
Electricity
UK Power Networks – most of the SE of England https://www.ukpowernetworks.co.uk/power-cut/priority-services/about-the-priority-services-register
SSEN – parts of the West of Sussex https://www.ssen.co.uk/PriorityServices/
Water
Southern Water https://www.southernwater.co.uk/help-advice/join-our-priority-services-register
South East Water https://www.southeastwater.co.uk/get-help/help-for-priority-customers
Protecting yourself
Protecting yourselfSussex Resilience ForumSpotting scams (Citizens Advice)
Spotting scams (Citizens Advice)Notes
Scams are schemes to con you out of your money. Find out about types of scam and how to spot and report scams. Look for signs to watch out for if you look after someone who could be vulnerable to scams.
Stop Scams UK
Stop Scams UKWorking together to stop scams at source: STOP, HANG UP, CALL 159The Little Book of Big Scams
The Little Book of Big ScamsPublished by Sussex PoliceThe Little Book of Cyber Scams
The Little Book of Cyber ScamsPublished by Sussex Police